About William Cleveland
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Licenses FAA Part 107 Remote Pilot Certificate
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Experience Level Senior Level
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Experience 2 Years
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Education Levels High school diploma or GED
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Salary Estimate, per a year, $ 175000
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Gender Male
About me
Education
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1996 - 1996
Northern Telecom Training Center/Sacramento
Advanced NOC Certification
The Northern Telecom Advanced NOC Certification was a specialized, vendor-specific credential designed for telecom professionals working with Nortel’s network infrastructure and management systems. It focused on equipping engineers, technicians, and NOC personnel with advanced skills to monitor, manage, and troubleshoot Nortel’s telecommunications equipment within a Network Operations Center environment. Core Competencies: Network Monitoring: Proficiency in using Nortel-specific tools to oversee network performance, including real-time monitoring of switches, routers, and telephony systems. Troubleshooting: Advanced techniques for diagnosing and resolving issues in Nortel hardware and software, such as the Nortel Meridian PBX systems or DMS (Digital Multiplex System) switches. System Configuration: Skills to configure and optimize Nortel equipment deployed in NOCs, ensuring seamless operation of voice and data networks. Incident Management: Training on Nortel’s protocols for handling network incidents, prioritizing alarms, and escalating issues within a tiered NOC structure. Technical Focus: Mastery of Nortel’s proprietary systems, such as the Nortel Network Management portfolio, which historically included tools for fault management, performance analysis, and network optimization. Understanding of legacy telecom protocols and their integration into NOC operations. Potentially, integration with emerging technologies during Nortel’s peak, such as early IP telephony or wireless network management. Certification Structure: Prerequisites: Basic telecom knowledge or a foundational Nortel certification (e.g., related to specific product lines like the Nortel Certified Support Specialist). Training: A mix of classroom or online instruction, hands-on labs with Nortel equipment, and simulations of NOC environments. Assessment: A combination of written exams testing theoretical knowledge and practical tests demonstrating ability to manage a Nortel-based NOC scenario. Level: Positioned as an advanced certification for experienced NOC engineers. Purpose and Audience: Intended for telecom professionals working in NOCs operated by service providers, enterprises, or government agencies using Nortel infrastructure.
Experience
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2024 - Present
Cleveland Unlimited
Certified UAS Part 107 Remote Pilot
“My experience as a Part 107 UAS Pilot began on March 13, 2024. Since then, I have logged over 250 flights and accumulated more than 5,000 minutes of flight time, all conducted with the same drone, demonstrating my extensive operational proficiency and familiarity with the equipment.”